Privacy Policy

Effective Date: March-25- 2026

Sunnyside Cleaning, also operating as Sunnyside Carpet Cleaning (“Company,” “we,” “our,” or “us”), is a locally owned and operated cleaning company serving Southern Indiana and Louisville since 2005. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, request services, or otherwise interact with us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide to us as well as certain information automatically collected through website usage.

Information You Provide Directly

When you submit a contact form, request a quote, apply for a job, or contact us by phone or email, we may collect:

• First and last name
• Email address
• Phone number
• Service address
• Preferred service date and time
• Additional details related to your cleaning request
• Any information submitted through employment applications

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent on site
• Referring website information

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use the collected information to:

• Respond to inquiries and quote requests
• Schedule and deliver cleaning services
• Send appointment confirmations and service reminders
• Improve our website and services
• Maintain internal records
• Comply with legal obligations

We may use scheduling and customer management software, including Jobber, to manage appointments and communication.

We do not sell your personal information.

3. Communication and Text Messaging

By submitting your phone number through our website or contacting us directly, you consent to being contacted regarding your service request. This may include phone calls, emails, or text messages related to scheduling, confirmations, and follow-up.

Message and data rates may apply depending on your carrier.

You may opt out of marketing communications at any time by contacting us directly.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality, analyze traffic, and support marketing efforts. These technologies help us understand how visitors use our site, measure performance, and improve user experience.

We may use tools such as website analytics services, remarketing pixels, and advertising platforms to better understand user behavior and deliver relevant information about our services. These tools may collect information such as IP address, browser type, device information, and pages visited.

You can disable cookies through your browser settings; however, some features of the site may not function properly. By continuing to use our website, you consent to the use of cookies and tracking technologies as described in this policy.

5. Third-Party Services

We may use trusted third-party services to support website functionality, payment processing, scheduling, analytics, or marketing efforts. These third parties may have access to limited personal information only as necessary to perform their services.

Examples may include:

• Website hosting providers
• Scheduling and CRM platforms
• Analytics tools
• Payment processors

We are not responsible for the privacy practices of third-party websites linked from our site

6. Data Security

We take reasonable administrative and technical measures to protect your personal information. While we strive to use commercially acceptable means to safeguard data, no method of transmission over the internet is completely secure.

7. Your Rights and Choices

Depending on your state of residence, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data, subject to legal obligations

To make a request, please contact us using the information below.

8. Children’s Privacy

Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Location: 7105 Novas Landing, Sellersburg, IN 47172

Phone: (812) 725-9030

Email: eric@sunnysidecleaning.net